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Privacy Policy

Welcome to ZappySales! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our website, services, and communications. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect certain information when you interact with our services, which may include:

  • Personal Information: This includes your name, email address, phone number, and other contact details provided through form submissions or account creation.
  • Transaction Data: Information related to purchases, order history, and payment methods.
  • Technical Data: This includes your IP address, browser type, operating system, and information about your interaction with our website through cookies and similar tracking technologies.
  • Marketing Preferences: Any preferences you’ve shared with us regarding marketing communications and promotions, including opt-in status for SMS notifications.

2. How We Use Your Information

ZappySales uses your information to:

  • Process orders, provide customer service, and manage your account.
  • Send you important updates about your orders, account status, and security notifications.
  • Communicate with you about promotional offers and other marketing materials, if you have opted in to receive them.
  • Improve our website, enhance your user experience, and conduct internal business analyses.
  • Comply with legal requirements, prevent fraud, and ensure security.

3. SMS Opt-In Protection

If you opt in to receive SMS notifications, your phone number will be used solely for transactional purposes, such as order updates, promotional notifications (if consented), and customer service interactions. ZappySales does not sell, share, or otherwise distribute phone numbers or SMS opt-in data to third parties. We respect your choice to receive SMS communications and handle your data with the highest confidentiality and security.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share certain information in the following situations:

  • Service Providers: With trusted partners who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.
  • Legal Compliance: To comply with legal obligations, enforce our site policies, or protect ZappySales’ rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

5. Your Rights and Choices

You have certain rights concerning your data, including:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request corrections to inaccurate or outdated information.
  • Deletion: You may request deletion of your personal data, subject to certain conditions.
  • Opting Out: You can opt out of marketing emails or SMS notifications at any time by following the instructions in each communication.

6. Data Security

We implement various technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no online platform is completely secure, and we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will promptly delete it.

8. Changes to Our Privacy Policy

ZappySales may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be highlighted. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: privacy@zappysales.com

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